For more information on how our business bags are made, click here.
ORDERS & SHIPMENTS
Can I change my shipping address after placing the order?
How long shipment will take?
I am living outside of the Euro-Zone- can I pay in a different currency?
Is there an order tracking?
What to do if I want to return an item?
How to contact the customer service?
How do I clean my bag?
What is the lifespan of the bag?
How much do the bags weight?
Do they fit for hand luggage?
Where are the bags made?
What is cork material made of?
Is cork waterproof?
How resistant is cork?
What is “cork and fennel”?
Is there a certification on the material?
What is the aging process of cork? – How it will look in some years?
You can download our Bag Affair maintenance flyer for more information on how to take care of your business bag